Terms of service

Terms of Service

OVERVIEW

Welcome to Aura! The terms “we”, “us” and “our” refer to Aura. Aura operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Aura is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when using the Services. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, and you consent to allow any of your minor dependents to use the Services under your supervision.
You are responsible for the accuracy of all information you provide (including email, billing, and shipping details) and for maintaining the confidentiality of your account credentials.


SECTION 2 – OUR PRODUCTS

We strive to represent our products accurately. However, product colors and appearance may vary depending on your device settings. All descriptions are subject to change without notice, and we may discontinue or limit products at any time.


SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. Aura reserves the right to accept or decline any order at its discretion. Orders are not accepted until payment is processed and confirmed.
Orders cannot be cancelled once accepted. Please review carefully before submitting.
Important: All purchases are final and non-refundable, except in cases of defects or incorrect delivery (see Refund Policy [LINK]).


SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts are subject to change without notice. The final price charged will be shown at checkout and confirmed via email.
You agree to provide accurate payment details and authorize us to charge your selected payment method. You are responsible for any applicable taxes, shipping, and customs charges.


SECTION 5 – SHIPPING AND DELIVERY

All shipping times are estimates and not guaranteed. Once products are handed over to the carrier, risk of loss transfers to you. We are not liable for delays caused by carriers, customs, or events beyond our control.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services (logos, text, designs, images, trademarks, etc.) is owned by Aura or its licensors. Unauthorized use is prohibited. These Terms grant you personal, non-commercial use only.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranties. Your use of such tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain third-party links. We are not responsible for the content, accuracy, or practices of third-party sites. Use at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Aura is powered by Shopify. However, all sales are between you and Aura directly. Shopify is not responsible for your orders or transactions.


SECTION 10 – PRIVACY POLICY

Personal data collected is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you consent to such processing.


SECTION 11 – FEEDBACK

By submitting feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use and share such content.


SECTION 12 – ERRORS, INACCURACIES, OMISSIONS

We reserve the right to correct errors or inaccuracies in product information or pricing, and to cancel orders if necessary.


SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes or in ways that violate these Terms. We reserve the right to suspend or terminate accounts for misuse.


SECTION 14 – TERMINATION

We may suspend or terminate access to the Services at any time, without prior notice, if you violate these Terms.


SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Aura and its affiliates shall not be liable for any damages, losses, or claims arising from your use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Aura harmless against claims resulting from your breach of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions shall remain valid.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Aura.


SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our written consent. We may transfer our rights without notice.


SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of the jurisdiction where Aura is headquartered.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on our website. Continued use constitutes acceptance.


SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms should be directed to:

Aura Clothing – Owner: Valer Karagja
Silbergasse 44
2502 Biel/Bienne
Switzerland

E-Mail: officialauraclothing1@gmail.com